Club policies
everything you need to know about your membership
Inactivity, holds, cancellations
At any time you can modify your membership to an active or passive hold:
Active Hold –
You maintain your access to the club by reducing your visits to 4 times per month at a cost of $14 biweekly
Passive Hold – Reduce your payments to $5 biweekly and have no access to the club
Medical Hold – no charge, no-access holds for those recovering / experiencing medical challenges that prevent them from using the Club.
Both options require 30 days notice prior to hold period
As we are a no-commitment club, your. membership may not be transferred to another person.
Changes to Membership status such as holds, transfers and cancellations must be communicated through email : sunny@tropicswomensfitnessclub.ca
Membership cancellations are confirmed by email.
Moving?
If you are moving, please update the address we have on your account by emailing us at sunny@tropicswomensfitnessclub.ca
Frequently Asked questions
Women of all ages, shapes and sizes have been safely and comfortably introduced into our award winning facilities. We provide instruction and supervision to ensure a safe an effective way of reaching your health an fitness goals.
At different times we offer introductory trials for first time users. Visit this link to try us free.
We believe that a quality fitness center should provide introductory instruction at no additional cost. Included with your membership are a fitness consultation and a one on one private Personal Training session with a certified Personal Trainer (a $95 value).
We offer a risk free 14 day money back guarantee with all our membership options. If you are not 100% satisfied simply provide us with written notice prior to the end of your money back guarantee and your membership will be terminated and you will receive a full refund-no strings, no hassles.
We are proud of our facilities and with confidence we offer month to month memberships where you may terminate your agreement with 30 days notice.
We offer both types of membership options : Gym / Facilities ONLY, or a Full Access plan that includes all Studio Classes
Just join Tropics :). Just kidding! Ideally, you want to choose the facility you are most likely to use at a membership level and rate that works for you. Here are some helpful hints when visiting a Club:
- Visit the club at the time you will be working out to see how busy they are and how comfortable members seem
- Prior to joining, ask what the cooling off period is where you can cancel without penalty.
- Find out the qualifications of the staff that you will be using
- Try to interview a Member at the club to hear the real story.
- Look at the reviews (Google)
- See if the staff seem friendly, and if it has a sense of community
Accessibility Policy
Click here